Domiciliary Services in South West England

About us

Candle Flame Care Ltd is a nursing agency based in Bristol. We are one of the most reliable nursing agency in the South West of England. Our dedicated nursing team provide the best care services and cater to the specific needs of each client. We bring high-quality care right to your front door so that you can get better in an environment that is comfortable and familiar to you. We also deliver staffing solutions in the healthcare sector with registered nurses, support workers, care assistants and allied healthcare professionals. Our care staff are of high calibre and fully compliant with all regulations to practice.

We offer a true 24-7, 365/6 days a year service to a range of clients including home care, residential homes, learning disabilities homes and nursing homes. We are committed to providing a quick service response to satisfy our client’s needs. That being said we aim to respond within 30 minutes of your call.

Candle Flame Care Ltd's core values are embedded in our practice:

Our values are the backbone of the company culture and how we aspire to do business every day with our service users, families, employees and all stakeholders concerned.

Caring - we identify service users, families, employees and stakeholders needs and go beyond meeting those needs. We encourage others to participate to the fullest, we listen and communicate openly and set clear achievable goals.

Communicate effectively - at Candle Flame Care we aim to communicate effectively

Courageous – we expect our service users, families, employees and stakeholders to say what they think about our service delivery, be it uncomfortable to say, critical and question actions that are inconsistent with our values.

We respect the individual – we acknowledge and respect people for who they are and for their knowledge, skills and experience as individuals and team members.

Integrity - we believe that nothing is more important than our reputation and behaving within the highest levels of integrity is fundamental to who we are as a business.

Leadership by example – our managers try to set an exemplary of the company values and foster the same in the team. Together we have the power to create a culture that is caring and inclusive.

Careers

Live-in care
Respite care
Personal care
Supported living
Home from hospital care
Careers

Contact

Testimonials

Barbara - Bristol

Sadly my husband ended up in hospital before we actually started the employment of the Candle Flame Care agency, but we had interviewed them and had been really impressed with the knowledge, professionalism and genuine care exhibited. My husband was clearly suffering from mental health issues in addition to long term Parkinson's but nothing had phased Candle Flame Care and I signed a contract with them, delighted that we had found people who clearly understood the situation and were well on top of strategies to deal with his illness and exhibited genuine interest and care.

As stated, he went into hospital shortly afterwards. Candle Flame Care cancelled the contract without charge but kept occasional contact with me checking up on me as much as my husband. I really appreciated the very genuine concern and love of what they did that was exhibited.

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